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Guide to the CAPS Check process

The CCU website provides instructions for each step of the CAPS check registration and request process.

Learn how to register your agency or update your agency's registration.

Learn how to set up your personal requestor account.

Download an Employee Authorization Form.

Learn how to submit and pay for a CAPS check request.

About the CAPS Check system

The law requires certain agencies to request a check of the Adult Protective Services (APS) data system (called CAPS) to determine if certain individuals have been substantiated in an APS case of mistreatment of an at-risk adult. Mistreatment includes physical abuse, sexual abuse, caretaker neglect, exploitation, and harmful acts. Read more about the law.

Important things to remember

CAPS Check requests do not replace any other background checks that are currently required for your agency.

Your agency must be registered with the CAPS Check Unit prior to requesting CAPS Checks. Potential employees must complete and sign the Employee Written Authorization Form before their CAPS Check request is submitted.

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The CAPS Check Unit will return results within five business days.

CAPS Checks will not be performed on state-observed holidays.

Stakeholder Feedback Opportunity: CAPS Checks Rulemaking 

S.B. 23-040: CAPS Checks and Staffing Agencies

The Colorado Department of Human Services’ Adult Protective Services program welcomes your participation in stakeholder listening sessions on June 28 and 29 to review draft rule changes for the CAPS Check process. This draft rulemaking process is underway to implement the recently passed S.B. 23-040 ("Staffing Agency CAPS Checks") which created role clarity for CAPS Checks when employers obtain staffing resources through a 3rd party agency meeting the definition of "staffing agency" as defined in the bill. The bill also authorizes previously prohibited information sharing between agencies supplying staff to employers and the employers receiving staff to ensure efficiency and reduction of duplicated efforts. These changes are set to go into effect in January 2024. Rulemaking will proceed over the coming months. We would appreciate your feedback! 

We will hold two virtual listening sessions for interested stakeholders. Meeting information for both sessions is below. If you are unable to attend these sessions, they will be recorded and posted to this page within one week of the meetings, and the website will be maintained with current information throughout the rulemaking process  including additional opportunities for public comment. Listening sessions will include a very brief overview of the draft rule changes, with the remainder of the time open for public questions and comments. 

June 28, from 9 to 10 a.m.
Join online:  https://meet.google.com/zph-rnfp-efe
Join by phone: 225.629.1220 PIN: 520 367 795#

June 29, from 2:30 p.m. to 3:30 p.m.
Join online: https://meet.google.com/fvb-uocf-djn
Join by phone:  224.420.9573‬ PIN: ‪513 161 967‬#

Contact information

For additional questions or comments related to this rulemaking, you can also provide feedback in the following ways:

Feedback Form: you are welcome to complete this form to send us any thoughts, questions, or concerns about the Rule draft. We will collect and monitor this form periodically throughout the rulemaking process.  Contact us directly: 

• Stefanie Woodard, APS Program Director: stefanie.woodard@state.co.us
• Kara Harvey, Aging and Adult Services Division Director: kara.harvey@state.co.us

Please note: Per the Colorado Code of Regulations, 12 CCR 2518-1, Volume 30.960.H, the fee for the CAPS Check may be adjusted with 30 days' notice, provided via this website.